Which private health insurance will you accept?
We accept all private health insurance providers, however our preferred providers are BUPA (Como and Mandurah), Medibank Private (Mandurah only) and HCF (all locations).
Do I have to pay the entire fee upfront and then claim from my health provider?
Do I need a referral to see a physiotherapist?
If you are a private patient, you don’t need a referral. You will require a referral if you are covered by Department of Veterans Affairs or Medicare or this is a Vehicle Insurance or Workers Compensation claim.
What should I bring to my first appointment?
How long does an appointment take?
I’ve been to the physio before and I always felt the pressure to continue making appointments.
Will you refer me to a specialist if I require more treatment?
What should I wear to my first appointment?
Wear comfortable clothing so we can access the relevant body part (and surrounding areas) easily. Keep in mind that the physiotherapist may need you to disrobe to expose the body area being treated. If you require a female physiotherapist please make mention of this when you book your appointment.